Dear Lisbon - Palace Chiado Suites

Gli ospiti devono avere almeno 18 anni per fare il check-in.

Accogliamo bambini a partire da 18 anni.

Letto supplementare - per bambini dai 18 anni

Please note that when booking for more than 3 rooms, different policies and additional supplements may apply.

Some rooms feature open space bathrooms.

Room allocation is subject to availability.

Please inform the correct number of guests that will use this reservation (if any child also inform the age).

Potete usare le 'Richieste Speciali' o contattare la struttura tramite i recapiti sulla conferma.

Please note that all suites are on the first floor and there is no elevator access.

The suites can only be accessed via staircase, due to the building's historic nature.

Please note that, for late check-in, an access code will be provided to guests.

Please note that an extra bed can only be provided upon request and is only available in the Master Suite.

Reception Hours: 08:00 - 17:00.

For check-ins after this time, the property will reach out to guests directly with detailed instructions to facilitate their arrival.

In the case of a group reservation, the group will be required to adhere to the following policies and conditions:

•In a group reservation, the flexible rate will be converted to a non-refundable rate immediately to secure and guarantee the reservation.

•Please note that outside food or drinks are not permitted.

•A complete rooming list with essential information, such as ETA and bed preferences, is required 30 days prior to arrival.

•While we will make an effort to accommodate bed preferences, we cannot guarantee availability;

•We do not have a breakfast room, and our breakfast is served to the room based on the guest's daily menu selection.

Each preparation takes 15 minutes, making it physically impossible to serve more than one room at the same time;

•Due to the specific room conditions, it is not possible to have guests from other rooms join together for breakfast as the rooms are intended solely for the accommodation of the guests sleeping in them.

Siete pregati di comunicare in anticipo a l'orario in cui prevedete di arrivare.

Inserite questa informazione nelle 'Richieste Speciali' al momento della prenotazione o contattate direttamente la struttura.

Non sono ammesse feste di addio al nubilato/celibato o simili.

Al check-in sono richiesti un documento d'identità con foto e una carta di credito.

Le richieste speciali sono soggette a disponibilità e possono comportare costi aggiuntivi.

Gli ospiti di età inferiore ai 18 anni possono effettuare il check-in solo se accompagnati da un genitore o da un tutore legale.