My Story Hotel Ouro Lisbon 3★
- Rua Áurea 100, 1100-063 Lisbon,
Portugal - 
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Property Info: My Story Hotel Ouro
Featuring a themed décor based on Portuguese tiles, the 3-star My Story Hotel Ouro is located in Lisbon’s historic Baixa district and includes 51 rooms. Situated on a traditional pedestrian street, the hotel offers an outdoor esplanade and views over quiet streets or a courtyard.
Just around 400 metres from the Tejo River, this hotel is also steps away from Baixa/Chiado Metro Station and less than five minutes on foot from both Santa Justa Lift and Rossio Train Station’s historic façade. Lisbon International Airport lies 7.6 km away with convenient metro access.
The air-conditioned rooms feature soundproof walls, flat-screen TVs with cable channels, minibars, seating areas, work desks, safety deposit boxes and wardrobes. Each room has a private bathroom equipped with complimentary toiletries including shampoo and body soap as well as walk-in showers or showers without steps, hairdryers and towels. Some rooms offer inner courtyard views while communicating rooms are available subject to availability.
Guests can enjoy traditional Portuguese cuisine at the onsite restaurant or savour cocktails at the bar. The hotel provides free WiFi coverage throughout all areas along with lift access to upper floors and guest rooms. Additional services include a 24-hour front desk reception offering concierge support, luggage storage, laundry facilities including ironing service and dry cleaning plus airport shuttle options for an extra charge.
Key Advantages
Dining establishment
Smoke-free property
Round-the-clock reception
Complimentary WiFi
Temperature control
Airport transportation
Discover our charm by exploring authentic reviews and photos of the rooms and amenities on sleephotelslisbon.com.
Rooms: 51View Prices
Room Availability
Twin Room
More information
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- Garbage bins,
- Noise reduction features,
- Garment hanging rack,
- Secure safe,
- Climate control,
- Work desk,
- Power outlet near the bed,
- Wooden or parquet flooring,
- Indoor heating,
- Clothing storage or cupboard,
- Sitting area
- Ensuite bathroom,
- Complimentary toiletries,
- Hair cleanser,
- Bathroom tissue,
- Body wash,
- Restroom,
- Shower head cover,
- Shower facilities,
- Hair drying equipment
- Television with flat screen,
- Phone,
- Television with cable channels,
- Television
- Mini refrigerator
- Morning wake-up call,
- Bed linens,
- Electronic key card access,
- Bath towels
- Peaceful street view,
- View of inner courtyard
- Top levels reachable by lift,
- Step-free shower,
- Elevator access
- Fire alarm
Size: 13 m2
Bedroom 1 - Single bed
Number of guests: 2 
Family Room
Room features & gallery
Size: 25 m2
Bedroom 1 - Double bed
Number of guests: 4
Double Room
Details, photos, amenitiesSize: 13 m2
Bedroom 1 - Double bed
Number of guests: 2
Amenities
General
- Wireless internet access throughout the property
Activities
- Live sports events (televised)
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Dining area
- Lounge
- Prepared lunch boxes
- Refreshment stand
- Customized dietary menus (upon request)
- Children's meals
- Wine and champagne
Transport
- Airport transportation
- Vehicle rental
- Shuttle service (extra fee)
- Airport transportation (additional fee)
- Transportation service
Reception services
- Round-the-clock reception
- Travel information desk
- Baggage holding area
- Personalized guest services
Common areas
- Common living room with TV
- Patio furniture
Cleaning services
- Washing service
- Clothes dry cleaning
- Garment ironing service
Business facilities
- Facsimile and photocopy services
Miscellaneous
- No smoking rooms
- Amenities for guests with disabilities
- Elevator
- Noise-reducing rooms
- Climate control
- Hypoallergenic room
- Smoke-free property
- Climate control system
- Electronic key card entry
Safety & security
- Secure storage locker
- Fire detection alarms
- Surveillance cameras in shared spaces
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Procedures implemented to monitor guest health
- Availability of first aid kits
- Connection to healthcare professionals
- Property provides thermometers for guest use
- Face coverings available for guests
Physical distancing
- Touch-free check-in/check-out
- Non-cash payment options
- Social distancing guidelines observed
Internet
- Complimentary WiFi!
- The property offers internet services with free WiFi available in all areas.
Parking
- Details about parking facilities are not available.
Property Rules
Check-in
- From 15:00 Until 00:00 hours
Check-out
- Until 11:00 hours
Pets
- Pets are not permitted.
Important informationFinal cleaning is included.
Please note that invoice details cannot be changed after check-out.At My Story Hotel Ouro, guests must present a valid photo ID and credit card upon check-in. Kindly note that at My Story Hotel Ouro, all special requests are subject to availability and may incur additional charges.
At My Story Hotel Ouro, guests under 18 may only check in if accompanied by a parent or legal guardian.
Please inform in advance of your expected arrival time. At My Story Hotel Ouro, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
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