Score from 2997 reviews
- Rua Áurea 100, 1100-063 Lisbon,
Portugal - 
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Gallery My Story Hotel Ouro: See us up close!
Highlights
Restaurant
Non-smoking rooms
24-hour front desk
Air conditioning
Bar
Airport shuttle
RestaurantNon-smoking rooms24-hour front deskAir conditioningBarAirport shuttleThe bar and restaurant serve delicious dishes. Our cocktail selection is impressive. Guests can enjoy traditional Portuguese cuisine. On the terraces at Commerce Square, guests may admire the sunset over the Tejo River. What amenities await at the hotel? The reception is open twenty-four hours a day.
Rooms feature a Smart TV. In each bathroom, guests will find hairdryers. With great pleasure, we inform you that all rooms have private bathrooms. Free Wi-Fi is standard for our guests. Rooms showcase elegant décor, and some provide views over the surrounding streets.
Our hotel features thematic interiors inspired by Portuguese tiles. It brings us immense joy to invite you to our outdoor esplanade, situated on one of Lisbon's traditional pedestrian streets. Our cleaning services include laundry and ironing. We take pride in maintaining cleanliness and safety for our guests.
On request, we host those who wish to watch live sports events. We are happy to offer our unique location in the heart of the historic Baixa district.
Special meals for dietary needs are served on the premises (on request). The property features Wi-Fi in all areas. Outdoor seating is available. The building features a bar. Dishes and cutlery undergo sanitization. A connecting room option is available. The sleeping area has a minibar. The room comes with towels. The front desk provides a wake-up service. The room's standard includes a TV.
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What is near My Story Hotel Ouro?: Ando Living - São Nicolau House (23 m), Sweet Home Downtown Apartment Baixa Chiado (33 m), Baixa (35 m), Residentas Aurea (44 m), Aurea Once Upon House (44 m), Casa Chiado (44 m), My Fair Lisbon - Deluxe Modern Apartment in Baixa Pombalina (44 m), Spacious 1 Bedroom Apartment near Baixa (45 m), Spacious 1 Bedroom Apartment near Baixa (45 m), My Story Hotel Augusta (46 m),
Rooms at My Story Hotel Ouro
Twin Room
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- Smoke alarm,
- Trash cans,
- Soundproofing,
- Key card access,
- Safety deposit box,
- Heating,
- Hardwood or parquet floors,
- Air conditioning
- Wake-up service
- Socket near the bed,
- Clothes rack
- Free toiletries,
- Toilet,
- Body soap,
- Shower,
- Private bathroom,
- Hairdryer,
- Towels,
- Shower cap,
- Shampoo,
- Walk-in shower,
- Toilet paper
- Flat-screen TV,
- Cable channels,
- TV,
- Telephone
- Minibar
- Inner courtyard view,
- Quiet street view
- Desk,
- Seating Area
- Wardrobe or closet,
- Linen
- Upper floors accessible by elevator,
- Accessible by lift
Offering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as an inner courtyard view. The unit is furnished with 2 beds.
Room size:
Twin Room - 13 m2
Bedroom 1 – Single bed
Max persons: 2 
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Amenities at My Story Hotel Ouro
General
Non-smoking rooms, Facilities for disabled guests, Lift, Safety deposit box, Soundproof rooms, Heating, Allergy-free room, Non-smoking throughout, Air conditioning, WiFi available in all areas
Activities
Live sport events (broadcast)
Services
24-hour front desk, Airport shuttle, Laundry, Dry cleaning, Ironing service, Packed lunches, Car hire, Tour desk, Fax/photocopying, Luggage storage, Concierge service, Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Shuttle service
Food & Drink
Restaurant, Bar, Snack bar, Special diet menus (on request), Kid meals, Wine/champagne
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor furniture
Safety & security
Key card access, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered
Internet
Free WiFi! The property offers internet services with free WiFi available in all areas.
Parking
Details about parking facilities are not available.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 00:00 hours
Check-outUntil 11:00 hours
Children and extra bedsChildren from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationFinal cleaning is included.
Please note that invoice details cannot be changed after check-out.At My Story Hotel Ouro, guests must present a valid photo ID and credit card upon check-in. Kindly note that at My Story Hotel Ouro, all special requests are subject to availability and may incur additional charges.
At My Story Hotel Ouro, guests under 18 may only check in if accompanied by a parent or legal guardian.
Please inform in advance of your expected arrival time. At My Story Hotel Ouro, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Location and nearby attractions
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